Ipswich Town: Club launch ticket resale platform

Ipswich Town have confirmed the trial of a resale platform for season ticket holders who are unable to attend individual games at Portman Road.

It aims to offer season ticket holders increased flexibility when they are unable to attend matches, increasing the opportunity for supporters to attend games and reducing the number of seats left empty for home matches.

The new platform will be initially launched for the home game against Southampton on Monday, April 1, with season ticket holders who also have club memberships for the 2023/24 campaign initially able to sell their seats.

The platform will go live from 10am on Monday, March 11, with tickets placed for resale then released at the club’s discretion, before supporters are then able to purchase.

Following the initial trial and subsequent review, Town hopes to offer the resale option to all season ticket holders in due course.

Tickets can be placed on sale via the club's ticketing website.

Supporters who place their season ticket up for sale and successfully sell their ticket to a fellow supporter will then receive a refund of the value of their season ticket for a single match (1/23 of the cost of their season ticket), minus a £1 administration fee.

Payment to a nominated bank account will follow within 10 working days of the fixture.

Once a season ticket is listed for resale, supporters can delist their ticket from the platform should they subsequently decide they wish to attend the game.

However, once a ticket is actually sold, the resale is unable to be cancelled and the season ticket holder would only be able to attend the game by purchasing a new ticket.

Supporters are encouraged to contact the ticket office on 03330 050 503 or mainticketoffice@itfc.co.uk with any further questions.